If your Audiomack+ subscription isn't activated after purchase, follow these steps to troubleshoot:
- Refresh App: Restart the Audiomack app. Sometimes, a simple refresh can sync your subscription status.
- Check Internet Connection: Ensure a stable internet connection. Activate Audiomack+ while connected to a reliable network.
- Restart your device if it's already been 10 min after the purchase: This action can trigger the update of your subscription status.
- Payment Confirmation: Verify that your payment for Audiomack+ was successful. Check your payment method and transaction history.
- Update App: Make sure you're using the latest version of the Audiomack app. Update it from your app store to access new features and fix any bugs.
If the issue persists, reach out to our support team at support@audiomack.com via this link and provide details about your purchase.