Why am I having trouble connecting to the Audiomack app?

Having some trouble with your Audiomack app? We'll need more info so we can take a look. 

If you come across what appears to be a technical issue, we recommend trying these steps:

• Ensure you're connected to a stable Wi-Fi network.

• Start by closing any other apps running on your device.

• Keep your Audiomack app up to date by checking for the latest version in your device's app store. This ensures you have the most recent fixes for technical issues.                                                     

To update Audiomack on Android:

• Open the Google Play Store.

• Tap the three horizontal lines in the top-left.

• Select "My apps & games."

• Look for Audiomack. If you see "Update," tap it to get the latest version. If not, you're already up to date.

To update Audiomack on iOS:

• Open the App Store.

• Search for "Audiomack."

• If you see "Update," tap it to get the latest version. If not, you're good to go.

Did you know that clearing the app data & cache on your app can help with 'App Performance Improvement'? — Over time, an app can accumulate temporary files and data that might slow it down. Clearing the cache removes these files, resulting in faster app performance. Click here to learn more about it. 

If the issue persists despite these efforts, please don't hesitate to send us a screen recording or a screenshot of the error at [e-mail] so we can take a look.